Refund policy
Refund & Cancellation Policy
Last Updated: 20 August 2026
At SHREESELL, we aim to provide a smooth and reliable shopping experience for our customers.
Order Cancellation
Customers can request cancellation of their order before the order has been shipped. Once an order has been shipped, cancellation may not be possible.
To request cancellation, please contact us as soon as possible through our Contact Us page.
Refunds
Refunds may be provided in cases where:
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The product received is damaged or defective.
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The wrong product has been delivered.
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The order cannot be fulfilled by SHREESELL.
For damaged, defective, or incorrect products, customers should contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging as required.
Refund Processing
After receiving and reviewing the refund request, we will inform you whether the request has been approved or rejected.
If approved, the refund will be processed to the original payment method where applicable. The time taken for the refund to appear may depend on the payment provider or bank.
Non-Refundable Situations
Refunds may not be provided for:
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Change of mind after delivery.
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Incorrect address or contact details provided by the customer.
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Products damaged due to misuse or improper handling by the customer.
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Requests made after the applicable return/refund period.
Cash on Delivery Orders
For COD orders, cancellation requests must be made before the order is shipped. Once the order has been shipped, cancellation may not be available.
Contact
SUBEDAR PAL
SHREESELL
Gram – Mahuari Kalan, Post – Mahuari Kalan, Kewtan,
Mu. Vindhyachal, PO – Vindhyachal, District – Mirzapur,
Uttar Pradesh – 231307
For any refund or cancellation-related query, please contact us through the Contact Us page on our website.